Product complaint
How to claim a product
Email support
Send an email to [email protected] with a brief description of the issue.
Shipping
Our team will coordinate the safest way for you to send the product back to our workshop for inspection and repair.
All claims are assessed exclusively after a physical inspection of the product. It is not possible to evaluate a claim based solely on photographs.
If a defect appears on your product, we are here to help.
We offer complimentary repair service to ensure your Dajana Rodriguez piece lasts a lifetime.
Frequently asked questions
Of course, you can send the product to us for a claim. Send an email to [email protected] with a brief description of the issue and our team will coordinate the safest way for you to send the product back to our workshop for inspection and repair. Detailed instructions can be found on the Complaint page.
